问:关于Karicare的异样沉淀问题(有买家发现有异样黑色小物体)
答:数月前有一位顾客提出关于Karicare冲泡之后有少量深青色或褐色沉淀的问题,当时我已致电给Nutricia新西兰公司0800热线,得到的答复是“这些有色的颗粒听起来很像我们产品中的矿物质成分,但是在没有对实物进行核实检验之前,我们无法给出确切的答案。”由于近期提出相似问题的购买者越来越多,所以Karicare厂家在对奶粉进行化验之后给出了一个确切的答复:“We are aware that recently some of the minerals (eg. iron) in the product may not completely dissolve. We are confident from analysis that such a small amount of incompletely dissolved minerals appearing as visible specks does not significantly impact the nutritional status of the product and that this is not a safety issue.”(我们注意到最近产品中的某些添加矿物质(比如铁)不能彻底的溶解。经过研究我们很自信的说这些少量的不溶矿物质不会影响产品的营养成分,也不会对产品带来任何安全方面的影响。)